Careers

Location: Zone A, [Upper Level]
Date Posted: 5/7/2013

POSITION SUMMARY:
Provide leadership and guidance to their team that creates an environment focused on customer satisfaction, maximum productivity and profitability

RESPONSIBILITIES:

Leadership

• Motivate team through a compelling vision and direction to encompass American Eagle Outfitter’s Core values
• Communicate clear expectations and hold the store team and themselves accountable to achieving all brand, performance and behavior standards
• Lead and inspire a customer service culture by recognizing and rewarding team
• Build effective relationships with peer and upper management partners
• Participate in productive management and team meetings
• Proactively seek personal learning and development opportunities

People Development

• Recruit, hire, develop and retain top management and sales talent for the store, to include maintaining optimal staffing levels
• Train and develop sales team in all areas of job responsibility
• Consistently assess and provide ongoing performance feedback to all levels of store team
• Recognize performance issues in a timely manner and partner with Store Manager to develop action plans for resolution

Visual Merchandising

• Ensure that all visual directives are executed seamlessly and within scheduled time frame and allotted payroll budget
• Direct and execute strategic, brand appropriate merchandising to maximize sales and presentation standards
• Partner in store’s execution of all merchandise processing and flow to the floor in conjunction with exceptional backroom standards

Drive for Results

• Partner with Store Manager in the execution of the store business plan that drive KPI results and maximizes business opportunities
• Achieve predetermined financial budgets to include payroll management
• Drive AE brand loyalty through demonstrating sales leadership, coaching and connecting with the customer experience
• Achieve store shrink goals and maintain all operational standards to secure the assets of the store’s physical location

QUALIFICATIONS:

• Minimum high school education or equivalent. Bachelor’s degree preferred
• Retail Management Experience preferred, or equivalent education
• Strong analytical, prioritizing, interpersonal, problem-solving & planning skills
• Strong verbal and written communication skills
• Collaborative skills and ability to work well within a team
• Ability to work in a fast-paced and deadline-oriented environment
• Ability to work a flexible schedule to meet the needs of the business, including holidays, nights and weekends
• Must be able to perform all essential job functions identified in the “Key Holder essential job functions”

AEO, Inc is an Equal Opportunity Employer

Location: Zone A, [Upper Level]
Date Posted: 5/7/2013

POSITION SUMMARY:
Provide leadership in the stockroom on all aspects of backroom operations, to include standards, processing, flow to the floor, merchandising and customer experience

RESPONSIBILITIES:

Leadership

• Partner with management team to implement stockroom standards and procedures
• Set example to sales team to meet productivity standards
• Understand and execute productivity goals
• Communicate any stockroom concerns with a solution based plan to Store Management Team
• Proactively seek personal learning and development opportunities
• Ensure customer service standards are upheld when on the salesfloor

Visual Merchandising

• Clear understanding of AEO’s visual and brand standards
• Implement and actively participate in merchandise suggestions and adjustments to maximize product to the floor
• Partner in store’s execution of all merchandise processing and flow to the floor in conjunction with exceptional backroom standards
• Ensure all backroom areas are clean and maintained, to include bathroom and associate break area
• Partner with management on performing stock transfers, damage outs and shipment receiving (not to include high shrink stores)
• Report compliance to stockroom markdowns and reticketing to management team

Drive for Results

• Comply with operational standards, to include following safety policies and proper sensoring of merchandise
• Create a Customer First environment through proper salesfloor and backroom presentation standards
• Track and report personal productivity of stock processing to management team , ensuring compliance with AEO standards
• Responsible for printing and comprehension of shipment calendar and In-Transit report

QUALIFICATIONS:

• Previous experience in retail preferred
• Ability to communicate effectively with customers and store team
• Flexible availability based on the needs of the business
• Ability to work in a fast-paced and deadline-oriented environment
• Must be able to perform all essential job functions identified in the “Stock Associate essential job functions”

AEO Inc. is an Equal Opportunity Employer

Location: Zone B, [Lower Level]
Date Posted: 5/31/2013

Coldwater Creek at Mayfair is now hiring for part-time Sales Associates.

General Summary
Reporting to the Store Manager, the Sales Associate embraces, values, and enhances Coldwater Creek as a lifestyle brand. Educates customers on current style trends through fashion sensibility and product knowledge. Demonstrates the ability to model both selling and service behaviors successfully, while adhering to the Coldwater Creek Dress Code Policy.

Principal Duties and Responsibilities (Essential Functions):

• Create a personal and meaningful shopping experience
• Build relationships and generate sales in a customer service culture
• Maintain knowledge and expertise of current fashion trends
• Embrace and demonstrate the Coldwater Creek selling excellence model
• Demonstrate and communicate accurate knowledge of the Coldwater Creek product
• Appropriately assess a customer’s fashion attitude, style and needs
• Maintain an awareness of all promotions, marketing and advertisements
• Actively participate in Coldwater Creek learning and development programs utilizing all training tools
• Ensure a compelling store environment by maintaining store standards
• Achieve daily goals as communicated by the store leadership team
• Assist with all other related tasks or duties as assigned by the store leadership team
• Adhere to all company guidelines, policies and procedures

Position Skills and Qualities

• Engaging, approachable and confident
• Fashion forward style, energetic with an outgoing and positive attitude
• Excellent model for our brand with whom our customers will identify or connect
• Takes initiative and is passionate about the brand
• Team oriented with strong interpersonal skills
• Able to conduct Personal Stylist Appointments and participate in community outreach
• Able to learn and utilize Point of Sale and web based kiosk systems
• Able to operate equipment necessary to perform the job

Required Qualifications and Skills:

• Two plus years experience selling for a multi-channel retailer
• Available to work a minimum of three shifts a week, including one weekend shift with flexibility to work nights, weekends and holidays
• Available to work during peak business periods of the days/nights/weekends leading up to Mother’s Day, after Thanksgiving and up to New Year’s, as well as key sales events such as OneCreek, One Day Sales, etc. Requested times off are not available during these peak periods.

Location: Zone C, [Upper Level]
Date Posted: 5/3/2013

Sales Lead – Part-time (approx. 20-25+ hours/week)

Summary:
The Sales Lead is responsible for supporting the management team in achieving store financial goals by demonstrating selling behaviors and floor leadership, promoting a positive work environment and executing operational processes and objectives in compliance with company standards and policies. The Sales Lead is a vital part of the store’s leadership team, and will assist with hiring and retaining talent, developing and coaching the sales team, and partnering with store management for individual and team performance issues and concerns. The Sales Lead is also responsible for executing opening and closing procedures, as well as supporting loss prevention measures by securing cash, merchandise, and other company assets.

Requirements:

• Availability must be a minimum of 31 hours/week; generally 3-8 hours/shift based on the needs of the business; including nights, weekends, and holidays.
• Previous leadership in specialty retail/customer service is strongly preferred
• Work quickly to complete physical tasks such as showing merchandise to customers, placing merchandise on fixtures, setting new lines, completing daily store maintenance which includes climbing ladders, cleaning, and lifting boxes ranging from 5-25 lbs
• Operate a register terminal and calculator; possess the ability to read, write, and conduct business-related mathematics
• Possess/demonstrate the following leadership skill-set: Effective Communication and problem solving skills, Motivation and recognition, Prioritization and time management, Integrity and trust

Candidates should apply in person at Crazy 8 at Mayfair. Questions? Contact Lisa at (414) 258-3894 or c8lisa@aol.com.

Location: Zone C, [Lower Level]
Date Posted: 5/28/2013

The Assistant Manager takes responsibility for all store functions, operations, profitability and customer service. See website for further details. Previous management experience preferred. Benefits include health, dental, and vision insurance, vacation time, 401k, FSA and more. See website for further details.

Apply at www.drygoodsusa.com

Location: Zone D, [Lower Level]
Date Posted: 6/19/2013

Francesca's Collections at Mayfair is looking for a team leader with a sense of fashion, and management experience in loss prevention, customer service, and maximizing sales. To apply, bring your resume and complete an application in store.

Location: Zone D, [Lower Level]
Date Posted: 6/19/2013

Francesca's Collections at Mayfair is looking for a fun, trendy Boutique Associate with excellent customer service skills and ability to showcase today's trends. To apply, bring your resume and complete an application in store.

Location: Zone Anchor
Date Posted: 5/3/2013

Macy's Mayfair, Wauwatosa, WI: Retail Cosmetics Sales - Counter Manager Bobbi Brown, Full Time(71216288)

Apply on Macysjobs.com

Overview:
We are currently seeking dynamic, self-motivated individuals who have a passion for cosmetics to lead a team in one of Macy's most vibrant and exciting departments. As a Retail Cosmetic Counter Manager at Macy's, you will supervise the complete operation of one of our cosmetic lines, ensuring a high level of productivity and enabling the counter to meet or exceed sales and credit expectations. This Macy's location utilizes an innovative way of planning work schedules, allowing an associate to participate more in managing availability and setting preferences for work times. This enables our associates to address their need for flexibility in meeting both personal and work obligations. Details on My Schedule Plus are available during the interview process.

Key Accountabilities:

• Achieve personal sales and credit goals by building customer relationships and loyalty through personal interaction, initiation of service consultations, and maintenance of a client file
• Recruit, train, coach, motivate, and develop new and incumbent associates on policies and procedures, product knowledge, and personal and counter productivity goals
• Review and analyze business performance of daily, weekly, monthly, seasonal, and annual sales results
• Develop and implement business-driving events to achieve department goals, as well as ensure the flawless execution of corporate events
• Supervise the proper presentation, organization, storing, and replenishment of stock, including the timely processing of new receipts, damages, testers, and stock returns through delegation to self and staff
• Monitor associate productivity levels and provide coaching and feedback
• Communicate regularly regarding stock needs, customer preferences, and special events
• Attend and actively participate in vendor meetings, seminars, schools, and other product knowledge and business-driving opportunities
• Participate in physical inventory process
• Be in compliance with all hygiene standards and maintain a safe and hazard-free work area
• Perform other duties as needed

Skills Summary:

• Previous retail selling experience, preferably in Cosmetics
• Previous supervisory experience is preferred
• Superior organizational and time management skills
• Ability to effectively communicate with and present information to customers, merchants, peers, and all levels of management
• Goal-driven, with an ability to multi-task in a fast-paced environment
• Ability to lead by example, build relationships, and influence others
• Available to work a flexible retail schedule, which may include mornings, evenings, weekends, and extended hours

Macy's is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.

Location: Zone B, [Upper Level]
Date Posted: 5/6/2013

PacSun values the in-store customer experience. We are dedicated to providing a new, positive and energetic environment within all of our stores. Currently, we have senior sales (key holder), assistant management, and store management opportunities in the Milwaukee area. We will be holding a Job Fair on Tuesday, May 14th at Mayfair Mall to meet and interview possible candidates. If you or someone you know is interested, please email your resume and contact information so we can set up a time for you to attend the PacSun's Milwaukee's Job Fair. Please review the job descriptions below.

PacSun Milwaukee Job Fair:
When: Tuesday, May 14th
Where: Mayfair Mall Time Slot: 11:00am to 5:00pm
Contact: Jessica Ignatiev 414-476-5537
Please see Job Descriptions and Requirements below and email me your resume if you are interested.

Job Descriptions:Senior Brand Rep (Key Holder): (part-time)
Successful Senior Brand Reps are passionate, knowledgeable, attentive, positive, and overall provide exceptional customer experience from the sales floor to the fitting rooms to the cash wrap. Requirements:

• 6 months to 1 year customer service/retail experience
• Must have flexible schedules, that includes weekends, nights and holidays
• Have the ability to climb, reach, bend and lift up to 50 pounds
• Strong/effective communication skills
• Ability to motivate and influence others.

Assistant Store Manager: (full-time)
A successful store has associates that can maintain the standards set by store leadership and directed by visual guidelines while providing the best customer experience to multiple customers at one time. Through their example of teamwork and their drive to perform, our Assistant Store Managers demonstrate a keen ability to manage Brand Reps to complete multiple, essential tasks, while still carrying on our visual directives to ensure that the store experience is consistently exceptional and that customers are excited about the merchandise. They are role models who are genuine, self-confident, self-motivated and actively look for opportunities to successfully bring out the same in their associates. Requirements:

• 1-2 years of customer service experience and at least 6 months experience in retail management
• Strong/effective communication skills
• Ability to lead and motivate others
• Flexible schedule that includes nights, weekends, and holidays
• Desire to achieve business objectives through a variety of resources
• Ability to shift multiple priorities and successfully deliver top notch results
• Ability to climb, reach, bend, and lift 50 pounds on an on-going basis

Store Manager: (full-time)
Successful Store Managers are passionate about customers and are viewed by management as future leaders. They know how to lead and inspire their associates to consistently provide an overall exceptional customer experience. They recognize opportunities to adjust their approach to daily operations to support their business objectives and their customers's changing needs. Our Store Managers focus on the store experience and know how to flex with the business so that our customers feel genuinely welcome and confident in their merchandise selections. Requirements:

• 2-3 years of retail management experience with at least 1 year as a Store Manager
• Manages to achieve financial goals on time and within budget
• Sets daily goals, analyzes monthly plans and manages labor hours
• Able to read, interpret, and set strategies
• Demonstrates strong/effective communication skills
• Exhibits success in assessing, selecting, training, and developing teams
• Able to develop/maintain excellent fashion merchandise presentation standards
• Possesses working knowledge of lawful employment practices
• Ability to climb, reach, bend, and lift 50 pounds