Careers

Barnes & Noble-Tenant
Assistant Store Manager
Full-Time
Location: Zone D, [Level 1 & 2]
Date Posted: 1/22/2015

Barnes & Noble is looking for people with vision and energy to help us in our quest to change the future of reading. We are the world's largest bookseller and one of the world's fastest growing digital media and consumer technology companies with annual revenues near $7 billion.

Barnes & Noble stores average 25,000 square feet, carrying up to 200,000 titles, and servicing tens of millions of customers weekly. The stores feature the best service, depth of selection and comfortable settings, including lounge chairs and reading tables. Open seven days a week, the stores have evolved to become a place for consumers to learn about digital reading and NOOK, as well as destinations for the widest selection of educational Toys & Games with the roll-out of the new Toys & Games departments. The company is also the leading seller of most popular magazine titles, and through its cafes sells more Starbucks coffee than anyone other than Starbucks themselves.

We are investing in all of our business initiatives, so the opportunities to make an impact have never been greater.

As an Assistant Store Manager (ASM), you are responsible for the daily operations of the store, delegating and performing duties as the business demands ensuring consistency with our bookselling culture, world-class customer service focus, digital initiatives, operating and merchandising standards. You foster an employee-centric environment and focus booksellers on maximizing sales and productivity through the delivery of our four core service principles. You play an integral role in the selection, evaluation, and development of booksellers, ensuring a talent bench which reflects the communities we serve.

Essential Functions:

  • Manage and execute the daily operations of the store in partnership with the store manager and the management team; execute e-Planner to standard; plan and assign work to optimize payroll budget (SPH); customize, communicate, delegate, perform, and follow up on all tasks as the business demands.
  • Drive sales by coaching and counseling the store team to deliver the four core service principles: put the book in the customer's hand, offer to order, offer the Member program, and fast cashiering.
  • Deliver positive financial results through the efficient execution of initiatives; use financial reports to identify additional sales, local store opportunities and tailor merchandise selection.
  • Understand and execute Integrated Store Operations (ISO) standards.
  • Coach and communicate with the store team about all our products and services, enthusiastically model selling behavior, share technical knowledge, and provide recommendations about ways to connect our customers with the right solutions or products.
  • Select, interview, and recommend the hiring of new booksellers; oversee and monitor the new hire orientation and training process, ensuring a smooth acclimation to the store and our bookselling culture, in partnership with the store manager.
  • Prepare and deliver performance reviews to booksellers; coach and counsel them on performance issues in partnership with the store manager.
  • Establish a community relations network with the store manager to help drive institutional sales and bookfairs, and work with the community relations manager to execute scheduled store events.
  • Protect company assets by assisting in the management of internal and external shrink.
  • Act with integrity and trust, promoting our bookselling culture and core values.
  • Maintain a calm demeanor and manage issues professionally and according to store operating and company standards, setting a positive example.
  • Resolve customer complaints in accordance with all operational guidelines, surfacing issues to the store manager when necessary.
  • Act as the manager on duty, or in the absence of the store manager, to open and close the store; oversee general store operations and ensure compliance with all standards of operation and performance; supervise booksellers; identify, prioritize, and assign tasks by appropriately matching bookseller skills with store needs; partner with sales audit and IT on issues requiring immediate attention; perform tasks based on the demands of the business; react immediately and appropriately to employee, customer, facility or store issues.

Requirements/Qualifications:

  • You identify opportunities to drive sales by analyzing the competition.
  • You clearly and comfortably assign work and provide focused direction to booksellers, while managing and completing multiple projects to ensure the proper execution of the workload.
  • You are a problem solver who can accurately assess situations, use feedback to customize solutions, and communicate your plans to your store team and partners.
  • You are able to learn under changing conditions, find solutions to issues in any situation, and effectively cope with change and the unexpected.
  • You are able to anticipate the impact of your actions, ensuring integrity in your interactions with others.
  • You help to select the right people, training them and accurately assessing their skills in partnership with your store manager.
  • You foster a fair and equitable workplace, encouraging an environment in which team members can express their concerns and ideas.
  • You coach others by providing feedback, fostering open dialogue and listening effectively.
  • You easily relate to people, building rapport and collaborative relationships.
  • You comply at all times with the Standards, Policies, and Code of Business Conduct and Ethics set out in the Bookseller Handbook.
  • You should have at least three years of retail management experience.
  • You should have strong written and verbal communication skills.
  • You are expected to work a majority of your time managing the store, including but not limited to cashwrap, cafe, receiving and the selling floor, which requires physical activity.
  • Our stores are open daily, which requires early morning, evening, weekend and holiday availability.

      Please apply online at: bn.com/jobfairs
      Barnes & Noble is an equal opportunity and affirmative action employer and is committed to providing employment opportunities to minorities, females, veterans, and disabled individuals, as well as other protected groups.

      We will be hosting a Job Fair at our store on Friday, February 6th. Please apply online ahead of time.

    • Barnes & Noble-Tenant
      Community Business Development Manager
      Full-Time
      Location: Zone D, [Level 1 & 2]
      Date Posted: 1/22/2015

      Barnes & Noble is looking for people with vision and energy to help us in our quest to change the future of reading. We are the world's largest bookseller and one of the world's fastest growing digital media and consumer technology companies with annual revenues near $7 billion.

      Barnes & Noble stores average 25,000 square feet, carrying up to 200,000 titles, and servicing tens of millions of customers weekly. The stores feature the best service, depth of selection and comfortable settings, including lounge chairs and reading tables. Open seven days a week, the stores have evolved to become a place for consumers to learn about digital reading and NOOK, as well as destinations for the widest selection of educational Toys & Games with the roll-out of the new Toys & Games departments. The company is also the leading seller of most popular magazine titles, and through its cafes sells more Starbucks coffee than anyone other than Starbucks themselves.

      We are investing in all of our business initiatives, so the opportunities to make an impact have never been greater.

      As a Community Business Development Manager (CBDM) your primary duty is to maximize sales growth through outreach and events. Your sales efforts and marketing plans reinforce our bookselling culture, world-class customer service focus, digital and merchandising initiatives. You represent Barnes & Noble, cultivating existing business, generating new sales opportunities, and help to make us a valuable resource in the communities we serve.

      Essential Functions:

      • Drive bulk book and digital sales through proactive outreach to prospective institutional and corporate customers. Use the sales process to close sales by effectively targeting, initiating contact, conducting sales calls, and making sales presentations
      • Plan, promote and oversee the execution of store events in partnership with store management while pioneering national initiatives with the goal to generate sustainable and reoccurring sales revenue
      • Conduct proactive outreach to local educators to drive sales by increasing educator card enrollments and promoting our educational products and services
      • Initiate meetings and conduct strategic and effective sales presentations with representatives of local schools, nonprofit agencies and literary organizations to cultivate existing accounts and to generate new business
      • Analyze department sales to identify opportunities, developing strategies and action plans in partnership with the store manager to promote company initiatives and to increase store sales
      • Research the local community to identify business opportunities, creating and implementing programs to expand sales potential
      • Educate store team about your sales initiatives, products and services, enthusiastically model selling behavior, sharing technical knowledge, and recommending ways to connect our customers with the right solutions or products
      • Complete all orders by using proper fulfillment and loss prevention procedures in accordance with Integrated Store Operations (ISO) standards
      • Maintain the calendar of events, input store locator information, and handle media relations
      • Leverage current store staff to implement and execute sales plans and store events
      • Achieve annual sales goals outlined by the Business Development Group and consistently grow our customer base to meet the Company’s financial objectives
      • Act with integrity and trust, promoting our bookselling culture and core values when interacting with the store team and customers
      • Maintain a calm demeanor and manage issues professionally and according to store operating and company standards, setting a positive example

      Requirements/Qualifications:
      You are sales driven, perseverant and able to meet sales goals with energy and drive. You use your knowledge of the industry and community to assess current programs and identify opportunities to increase sales. You can anticipate and adjust for problems and roadblocks, allowing you to realistically plan your workload. You have effective presentation skills and are capable of influencing your audience in both formal and informal settings. You listen effectively and communicate clearly, establishing a presence and successfully adapting your style in any situation. You relate easily to people, building rapport and collaborative working relationships with your clients, your peers, and the store team. You are tactful and diplomatic, seeking feedback to ensure that you build constructive and effective partnerships. You comply at all times with the Standards, Policies and Code of Business Conduct and Ethics set out in the Bookseller Handbook.

      You should have experience in one or more of the following fields: sales (preferably outbound sales in retail), education, marketing, fundraising and development, or public relations. As a CBDM, you will spend more than half of your time outside of the office setting, engaged in sales activities such as conducting outreach and local client meetings with the goal of obtaining sales commitments from existing and prospective clients. You must possess solid computer skills, including Excel, Word, email, and Internet navigation as well as strong written, verbal, and presentation skills.

      Our stores are open daily, which may require early morning, evening, weekend, and holiday availability. Store and client marketing events may require some additional availability or physical activity, including maneuvering around the store and lifting.

      Please apply online at: bn.com/jobfairs
      Barnes & Noble is an equal opportunity and affirmative action employer and is committed to providing employment opportunities to minorities, females, veterans, and disabled individuals, as well as other protected groups.

      Barnes & Noble Mayfair will be hosting a Job Fair at our store on Friday, February 6th. Please apply online ahead of time.

      Barnes & Noble-Tenant
      Merchandise Manager
      Full-Time
      Location: Zone D, [Level 1 & 2]
      Date Posted: 1/22/2015

      Barnes & Noble is looking for people with vision and energy to help us in our quest to change the future of reading. We are the world's largest bookseller and one of the world's fastest growing digital media and consumer technology companies with annual revenues near $7 billion.

      Barnes & Noble stores average 25,000 square feet, carrying up to 200,000 titles, and servicing tens of millions of customers weekly. The stores feature the best service, depth of selection and comfortable settings, including lounge chairs and reading tables. Open seven days a week, the stores have evolved to become a place for consumers to learn about digital reading and NOOK, as well as destinations for the widest selection of educational Toys & Games with the roll-out of the new Toys & Games departments. The company is also the leading seller of most popular magazine titles, and through its cafes sells more Starbucks coffee than anyone other than Starbucks themselves.

      We are investing in all of our business initiatives, so the opportunities to make an impact have never been greater.

      As a Merchandise Manager, you oversee merchandise presentation and ensure that all daily operations are consistent with our bookselling culture, world-class customer service focus, digital initiatives, and operating and merchandising standards. You support the store by helping booksellers deliver our four core service principles to drive sales. You assist with interviews, training, and the evaluation of booksellers. You are responsible for the entire store and staff when fulfilling the role of manager on duty (MOD).

      Essential Functions:

      • Optimize merchandise presentation and customize merchandise selection; train and direct booksellers on merchandise guidelines.
      • Drive sales by delivering the four core service principles: put the book in the customer's hand, offer to order, offer the Member program, and fast cashiering.
      • Understand and execute Integrated Store Operations (ISO) standards.
      • Coach and communicate with the store team about all our products and services, enthusiastically model selling behavior, share technical knowledge, and provide recommendations about ways to connect our customers with the right solutions or products.
      • Prevent shrink by training and enforcing proper loss prevention procedures for cashiering, book loans, and any other product entering or exiting the building; partner with the receiving manager on any inventory or return issues.
      • Resolve customer complaints in accordance with all operational guidelines, surfacing issues to the store manager when necessary.
      • Review applications, perform interviews, and recommend candidates to the store manager.
      • Coach and counsel booksellers on performance issues and take appropriate corrective action in partnership with the store manager.
      • Prepare and deliver performance reviews to booksellers in partnership with the store manager.
      • Act with integrity and trust, promoting our bookselling culture and core values.
      • Maintain a calm demeanor and manage issues professionally and according to store operating, and company standards, setting a positive example.
      • Act as the MOD, to open and close the store; oversee general store operations; prioritize and assign tasks based on bookseller skills, availability, and current store needs; communicate daily assignments to booksellers and follow up throughout the shift; identify additional recovery needs; ensure proper cash handling and cash office standards of performance; react immediately to employee, customer, or store issues, appropriately partnering with store management; maintain facility's conditions and take immediate action to correct any issue with building maintenance, safety, or emergency .

      Requirements/Qualifications:

      • You identify opportunities to drive sales using your analytical skills and knowledge of the competition.
      • You communicate clearly and direct others to execute the workload.
      • You relate easily to others, building rapport and collaborative relationships.
      • You are an effective listener and enjoy working with people.
      • You remain calm under pressure and act as a settling influence when interacting with customers and the store team.
      • You are able to learn under and cope with changing conditions and find solutions to issues in any situation.
      • You are organized and manage your time efficiently, which results in consistent productivity and customer focus.
      • You comply at all times with the Standards, Policies, and Code of Business Conduct and Ethics set out in the Bookseller Handbook.
      • You should have at least two years of experience, preferably in retail, as a manager. You should have strong written and verbal communication skills.
      • You are expected to work a majority of your time on the selling floor, which requires physical activity, including maneuvering around the store, prolonged standing, repetitive bending, climbing, and lifting.
      • Our stores are open daily, requiring early morning, evening, weekend, and holiday availability.

      Please apply online at: bn.com/jobfairs

      Barnes & Noble is an equal opportunity and affirmative action employer and is committed to providing employment opportunities to minorities, females, veterans, and disabled individuals, as well as other protected groups.

      We will be hosting a Job Fair at our store on Friday, February 6th. Please apply online ahead of time.

      Chico's-Tenant
      Sales Associate
      Part-Time
      Location: Zone D, [Lower Level]
      Date Posted: 1/27/2015

      Chico's at Mayfair is now hiring part-time Sales Associates to ensure a great customer experience and maximum profitability. Perform various sales and register transactions and assist in controlling loss through customer interaction.

      Apply online at www.jobs.chicos.com or call store manager Melissa at 414-453-1173 for more information.

      Dry Goods-Tenant
      Assistant Store Manager
      Full-Time
      Location: Zone C, [Lower Level]
      Date Posted: 2/6/2015

      Dry Goods is now hiring for an Assistant Store Manager. The Dry Goods Assistant Store Manager takes responsibility for all store functions, operations, profitability, and customer service. Primary job responsibilities of the Dry Goods Assistant Store Manager include the following:

      • Directly supervise selling and non-selling employees.
      • Train sales associates in sales technique, product knowledge, and store policies and procedures.
      • Assist in conducting employee performance appraisals and disciplinary procedures.
      • Coordinate interview process, conduct interviews, make hiring recommendations.
      • Monitor store's visual appearance.
      • Sell merchandise to customers.

      Apply at www.drygoodsusa.com or call 414-257-0400 for more information.

      Eddie Bauer-Tenant
      Assistant Manager
      Full-Time
      Location: Zone C, [Lower Level]
      Date Posted: 2/10/2015

      Assistant Manager | Mayfair
      Job Code: 4969627
      Location: Wawatosa, WI
      Eddie Bauer - The Original Outdoor Outfitter

      Innovation, quality and an appreciation of the outdoors: The passions of our founder, Eddie Bauer, remain the cornerstone of the Eddie Bauer business today. In conjunction with innovative design and exceptional customer service, Eddie Bauer offers premium-quality clothing, accessories and gear for men and women that complement today's modern outdoor lifestyle. Whether it's classic outerwear, legendary down or casual denim and khakis, Eddie Bauer offers a full range of styles to complete the casual wardrobe.

      WHY EDDIE BAUER?
      We are an active, outdoor company rooted in the Great Northwest, and have been outfitting America for almost 100 years. We love inspiring and enabling you to get outside and Live Your Adventure. We believe the best adventures are shared with others.

      • We are Guides
      • We are Determined
      • We are Adventurous
      • We are Passionate
      • We are the Original Outdoor Outfitter.

      Purpose: To drive profitable sales results in partnership with Store Manager through the development of a high performing store selling team. Achieve your store specific sales goals as established by our Company and Stores’ Division objectives, while providing a consistent and legendary experience for the customer.

      Core Accountabilities:

      • Drive store sales results and operating profit.
      • Develop a high performing team that loves to sell and is committed to engaging with our customers, delivering excellent customer service and quality brand presentation.
      • Meet or exceed expectations for individual sales results and key business drivers as well as achieve desired team sales results.
      • Role model and coach selling and sales leadership and clienteling in all interactions with your team and customers.
      • Train, develop, coach and mentor a customer focused selling team.
      • Provide recognition to your team that reinforces positive behaviors and results.
      • Constantly assess your individual performance to maximize results for yourself and your store.
      • Utilize company tools and resources to perform your job at a high level and to train others.
      • Set clear performance expectations, provide direct feedback, and hold team accountable for individual results and behaviors.
      • Model our Values and Maxims and align behaviors with our Creed and Guarantee.
      • Other related duties may be assigned as necessary.

      REQUIREMENTS

      • 1-2 years store management experience, specialty retail experience preferred.
      • Proven track record of achieving top results in individual sales performance.
      • Ability to regularly lift and/or move up to 10 pounds and frequently lift and/or move up to 25 pounds.
      • Must be able to work a variable schedule to meeting the needs of the business, including weekends, evenings and holidays.

      WHAT WE OFFER

      • Competitive Pay, Bonus Incentive, & Health Benefits including: medical, dental & vision.
      • Immediate eligibility to participate in the 401k plan (RRSP Canada)
      • Term Life and Accidental Death & Dismemberment (AD&D) Insurance
      • Paid vacation, personal days, sick days and holidays
      • Employee Assistance Program & Generous Merchandise Discounts
      • Career Growth Opportunities

      Apply online at eddiebauer.com. We will personally contact applicants qualified for an interview. No phone calls please. Eddie Bauer is committed to equal opportunity employment.

      LUSH-Tenant
      Sales Ambassador
      Part-Time
      Location: Zone D, [Lower Level]
      Date Posted: 2/17/2015

      Upbeat, focus on individual customer interactions, health and beauty field. Multi-tasking in a fast paced setting.

      SKECHERS-Tenant
      Part Time Sales Associates and an Assistant Store Manager
      Part-Time/Full-Time
      Location: Zone C, [Upper Level]
      Date Posted: 2/17/2015

      Walking Company, The-Tenant
      Management & Sales Associates
      Part-Time/Full-Time
      Location: Zone C, [Lower Level]
      Date Posted: 1/12/2015

      We, at The Walking Company, are committed to:

      Building a company that is profitable and respected with a brand that is recognized for selling the world's best footwear and accessories featuring authentic comfort.

      Providing outstanding customer service in all aspects of our business to ensure loyal and long lasting customers.

      Creating the best team of skilled and ethical management and personnel who work together in an environment of opportunity, personal growth, and job satisfaction.

      We are currently seeking to fill full-time management and part-time sales associate positions at the Mayfair Mall location.

      Candidates will be:

      • Motivated to sell and have an entrepreneurial, sales-driven attitude.
      • Career-minded and looking for career growth opportunities.
      • Passionate about what they do and have the ability to contribute to a positive team environment.

      Sales Associate Responsibilities include:

      • Promoting our comfort brands while offering exceptional customer service to successfully drive sales.
      • Consistently meeting and exceeding selling expectations.
      • Assisting with daily store operations.

      Management Responsibilities include:

      • Working closely with Store Business Manager, and/or Assistant Store Business Manager, to strategically recruit, train, and develop an effective team.
      • Leading the team in maintaining the selling floor standards by actively listening to our customers and offering solution-minded approaches to all their lifestyle needs.
      • Effectively overseeing and maintaining day-to-day operations of the store.

      The Walking Company offers an industry leading benefits program, including medical, dental, vision, and a matching 401k plan for full-time team members.

      Please send your resume for consideration to: benjaminc@thewalkingcompany.com

      For mall management jobs, please visit ggpjobs.com

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