Careers

Athleta-Tenant
Assistant Manager
Full-Time
Location: Zone B, [Lower Level]
Date Posted: 9/15/2014

The Athleta Assistant Manager serves as an important field representative on the brand's cross-functional team, partnering with the Associate Manager and GM to execute on merchandise product lines, brand marketing messages, and key assortment plans, while helping to develop and execute a brand-right customer service experience that exceeds expectations and sets Athleta apart from the competition. The Assistant Manager is responsible for executing the day-to-day plans and strategies to provide an amazing in-store experience.

Apply at www.athleta.com, clink on Work at Athleta link at the bottom of the page.

Athleta-Tenant
Customer Experience Lead
Full-Time
Location: Zone B, [Lower Level]
Date Posted: 9/15/2014

The Customer Experience Lead's primary responsibility is to assist the leadership team in overseeing the sales floor and ensuring a positive experience. The Lead will assist in aspects of store operation focusing primarily on the areas of customer engagement, including the sales floor, fitting room and cash wrap.

Apply at www.athleta.com and click on the Work at Athleta link at the bottom of the page.

Athleta-Tenant
Sales Associate
Part-Time
Location: Zone B, [Lower Level]
Date Posted: 9/15/2014

The Sales Associate acts as a brand representative and advocate for Athleta and is responsible for engaging and connecting with customers. Additionally, the sales associate is required to provide the level of service appropriate for each customer’s needs in order to drive customer satisfaction, sales and brand loyalty. Our most successful Sales Associates have an interest in fitness, fashion, health and wellness and enjoy taking on new challenges. Sales Associates help the customer put together the best outfits for her active lifestyle that help her look and feel her best. They utilize expert product knowledge to educate, inform and inspire the customer. As a member of the Athleta team, the Sales Associate takes pride in the brand, the product and their co-workers, and works hard to deliver an easy yet compelling shopping experience that leaves our customers looking and feeling amazing, inside and out.

Apply at www.athleta.com and click on the Work at Athleta link at the bottom of the page.

Dry Goods-Tenant
Full-Time Keyholder
Full-Time
Location: Zone C, [Lower Level]
Date Posted: 9/8/2014

Dry Goods at Mayfair is now hiring for a Full-Time Keyholder. The Keyholder provides various selling services to customers, both in-person and over the telephone. Primary job responsibilities of the Keyholder include the following:

  • Sell merchandise to customers at or above sales goals.
  • Learn about products in the store in order to provide better customer service.
  • Unpack, display, and maintain the condition of store merchandise.
  • Assist store management with new hire training as needed.
  • Open and close the store during vacations and periods of peak business.
  • Assume the role of manager-on-duty when needed.

Interested applicants can apply in store or online at www.drygoodsusa.com.

Express-Tenant
Stock Associate
Part-Time
Location: Zone B, [Lower Level]
Date Posted: 8/19/2014

Stock associates assist in ensuring products are floor ready and available to our customers while supporting sales floor experience.

Express-Tenant
Stock Manager
Full-Time
Location: Zone B, [Lower Level]
Date Posted: 8/19/2014

The stockroom expert leads merchandise flow processes to ensure products are floor ready and available for our customers to purchase, as well as assisting customers as needed to support a positive shopping experience.

Macy's-Tenant
Bobbi Brown Cosmetics Manager
Full-Time
Location: Zone Anchor
Date Posted: 9/8/2014

Macy's Retail Cosmetics Sales - Counter Manager Bobbi Brown, Full Time: Wauwatosa, WI - Macy’s Mayfair Mall
Requisition ID: 71226946

Overview:
With a role as a Counter Manager in the Macy’s Cosmetics Department, you will be responsible for supervising the complete operations of a cosmetics line, including developing a team of highly productive Beauty Advisors. Additionally, you will make one-on-one connections with customers to learn their sense of beauty and style, develop your artistic side through customer consultation and make-up and product application, and attain a sense of accomplishment when your skills combine with your passion for beauty to reach personal and team sales goals. Performs other duties as assigned.

The summary below may not include all the essential functions and qualifications for this position. For more information, we encourage you to review the complete job description at www.macysjobs.com.

Essential Functions:

  • Assist customers in all aspects of service fulfillment by demonstrating proficient use of proprietary devices and applications; proactively create enhanced shopping experiences through the heightened use of tools, technology and collaboration
  • Recruit, train, coach, motivate and develop new and incumbent associates on company policies and procedures, product knowledge, and personal/department productivity goals
  • Alert Sales Manager of needs and concerns of the business and staff; Communicate regularly with vendors, planners, distributors, and buyers regarding stock needs, customer preferences, and special events
  • Develop and implement business-driving events and ensure proper execution to achieve counter productivity goals
  • Review and analyze business performance of daily, weekly, monthly, seasonal, and annual sales results
  • Regular, dependable attendance & punctuality

Qualifications:
Education/Experience: High school diploma or equivalent. A minimum of one year of previous selling experience required, preferably in Cosmetics. Previous supervisory experience preferred

Communication Skills: Ability to read, write, and interpret general business reports and labels including warnings and ingredient lists on products. Ability to effectively communicate with and present information to customers, vendors, buyers, peers, and all levels of management

Mathematical Skills: Basic math functions such as addition, subtraction, multiplication, and division. Able to use a calculator and calculate percentages and ratios. Must be able to make change in American monetary units.

Other Skills: Superior organizational and time management skills. Must be able to build relationships and influence others. Ability to set and achieve goals. Ability to multi-task in a fast-paced environment. Must possess a strong sense of urgency and a thirst for knowledge. Must be able to lead by example.

Work Hours: Ability to work a flexible schedule including days, nights, weekends, holidays, and sales events, based on department and store/company needs.

Apply at www.macysjobs.com

This job description is not all inclusive. In addition, Macy's, Inc. reserves the right to amend this job description at any time. Macy’s, Inc. is an EqualOpportunity Employer, committed to a diverse and inclusive work environment.

Macy's-Tenant
Clinique Beauty Advisor
Full-Time
Location: Zone Anchor
Date Posted: 9/8/2014

Retail Cosmetics Sales - Beauty Advisor Clinique, Full Time: Wauwatosa, WI - Macy’s Mayfair Mall
Requisition ID: 71227123

JOB OVERVIEW:
With a role in the Macy’s Cosmetics Department, you will have the opportunity to help others look their best every day. You’ll make one-on-one connections with customers to learn their sense of beauty and style, develop your artistic side through customer consultation and make-up and product application, and attain a sense of accomplishment when your skills combine with your passion for beauty to reach personal and team sales goals. Previous cosmetics experience is nice to have, but is not required to begin a career in beauty at Macy’s. Performs other duties as assigned.

The summary below may not include all the essential functions and qualifications for this position. For more information, we encourage you to review the complete job description at www.macysjobs.com.

ESSENTIAL FUNCTIONS:

  • Assist customers in all aspects of service fulfillment by demonstrating proficient use of proprietary devices and applications; proactively create enhanced shopping experiences through the heightened use of tools, technology and collaboration
  • Partner with Sales Manager and Counter Manager to identify business driving opportunities and stock needs
  • Develop a repeat-business customer base in order to regularly communicate: upcoming events, new merchandise receipts and product replenishment to increase incremental sales
  • Participate in pre-selling and sales driving events as well as processing of new receipts, damages, testers, and return to vendors (RTVs)
  • Attend product training classes and seminars
  • Regular, dependable attendance & punctuality

QUALIFICATIONS:

  • Education /Experience: High school diploma or equivalent. Previous cosmetic or fragrance sales experience a plus.
  • Communication Skills: Ability to read, write, and interpret labels including warnings and ingredient lists on products. Ability to effectively communicate with and present information to customers, vendors, buyers, peers, and all levels of management.
  • Mathematical Skills: Basic math functions such as addition, subtraction, multiplication, and division. Able to use a calculator. Must be able to calculate percentages and ratios. Must be able to make change using American Monetary units.
  • Other Skills: Superior organizational and time management skills. Must be able to build relationships and influence others. Ability to set and achieve goals. Ability to multi-task in a fast-paced environment. Must possess a strong sense of urgency and a thirst for knowledge. Must be able to lead by example.
  • Work Hours: Ability to work a flexible schedule including days, nights, weekends, holidays, and sales events, based on department and store/company needs.

This job description is not all inclusive. In addition, Macy's, Inc. reserves the right to amend this job description at any time. Macy’s, Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.

Apply at www.macysjobs.com.

Macy's-Tenant
Sales Manager
Full-Time
Location: Zone Anchor
Date Posted: 9/8/2014

Macy's Mayfair Mall, Wauwatosa, WI: Sales Manager
Requisition ID: 71226307

Overview:
As a Sales Manager, you will support My Macy's by driving sales and selling with focus on the Macy's customer. All activities related to presenting a clean, neat and organized shopping environment for our customers are under your direction. With training, coaching and development, a team of Associates will grow following your leadership.

Key Accountabilities:
Sales

  • Drive and exceed sales goals by executing Macy's initiatives
  • Lead the push toward selling through coaching and recognition
  • Review and utilize reports; implement action plans focusing on deficient areas
  • Identify best sellers and key items; communicate merchandise needs to optimize the My Macy's process
  • Ensure accuracy of promotional presentation; communicate advertising and sales information to Associates
  • Partner with Merchandising team to plan and execute floor moves, merchandise placement and sales set-up
  • Review your personal Selling Area Scorecard monthly for your Associate Turnover, Sales & Star Rewards results
  • Strengthen attendance and weekend hours compliance among staff
  • Motivate Associates to solicit our Star Rewards Program by reinforcing the benefits of new accounts
  • Establish high level of shortage awareness and effectiveness; ensure that all policies and procedures are implemented

Customer

  • Coach Associates to consistently deliver effective selling behaviors resulting in high customer engagement
  • Review & utilize Associate Scorecards to provide recognition; develop and communicate strategies to improve results
  • Observe Associates twice daily through formal observations focusing on selling behaviors; ensure Associates are providing an outstanding shopping experience to all customers
  • Coach to Associate Scorecard metrics weekly through daily informal observations defining one focus metric and behaviors to improve an individual metric
  • Ensure optimum sales floor coverage and lead selling initiatives throughout the store as needed
  • Maintain high customer readiness standards; deliver a clean, neat and easy to shop store environment

People

  • Recruit a qualified team of selling-focused Associates; build a bench for future advancements & promotions
  • Ensure all Associate training is conducted on a timely basis, ensure assigned mentors engage with new hires
  • Coach Associates on product knowledge by holding in-store product training with Vendor Representatives
  • Actively fill open positions prioritizing internal Associates in Commission, Specialist and High Level selling areas
  • Engage in Macy's recognition program; reward Associates with recognition cards
  • Meet with Associates in department weekly; identify top sellers and talk about opportunities
  • Conduct ongoing Talent Analysis of Associates and establish career progression plans for key players and positions to result in retention of best people and turnover reduction
  • Utilize review process as a tool for Associate talent development, promotion and advancement
  • Monitor and address performance issues on a timely basis
  • Address Associate concerns in a reasonable and fair manner, consistent with the values expected by the Company
  • Lead team to support giving back to the local community helping create stronger, healthier places to live and work

Skills Summary:

  • A minimum of 1-3 years in a leadership/supervisory position in a service-driven environment
  • Ability to empower and develop a team
  • Ability to collaborate and function as a member of a team
  • Ability to execute plans and strategies
  • Strong leadership, interpersonal and communication skills
  • Highly organized and able to adapt quickly to changing priorities
  • Ability to anticipate and solve problems, act decisively and persist in the face of obstacles
  • Commitment to exemplifying the highest integrity and professional business standards
Apply at www.macysjobs.com

Macy's is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.

Sales Associate
Part-Time
Location: Zone D, [Lower Level]
Date Posted: 9/15/2014

Time Square Watch Shop at Mayfair is now hiring for part-time Sales Associates. Must be able to work nights, weekend and holidays and 15-25 hours per week. Interested candidates should apply at kiosk.

Walking Company, The-Tenant
Managers/Sales & Stock Associates
Part-Time/Full-Time
Location: Zone C, [Lower Level]
Date Posted: 7/23/2014

We, at The Walking Company, are committed to:

  • Building a company that is profitable and respected with a brand that is recognized for selling the world's best footwear and accessories featuring authentic comfort.
  • Providing outstanding customer service in all aspects of our business to ensure loyal and long lasting customers.
  • Creating the best team of skilled and ethical management and personnel who work together in an environment of opportunity, personal growth, and job satisfaction.

We are currently seeking to fill management, sales associate and seasonal stock positions at Mayfair.

Candidates will be:

  • Motivated to sell and have an entrepreneurial, sales-driven attitude.
  • Career-minded and looking for career growth opportunities.
  • Passionate about what they do and have the ability to contribute to a positive team environment.

Sales Associate Responsibilities include:

  • Promoting our comfort brands while offering exceptional customer service to successfully drive sales.
  • Consistently meeting and exceeding selling expectations.
  • Assisting with daily store operations.

Management Responsibilities include:

  • Working closely with Store Business Manager, and/or Assistant Store Business Manager, to strategically recruit, train, and develop an effective team.
  • Leading the team in maintaining the selling floor standards by actively listening to our customers and offering solution-minded approaches to all their lifestyle needs.
  • Effectively overseeing and maintaining day-to-day operations of the store.

The Walking Company offers an industry leading benefits program, including medical, dental, vision, and a matching 401K plan for full-time team members.

Please send your resume for consideration to: benjaminc@thewalkingcompany.com .

White House Black Market-Tenant
Sales Associate
Part-Time
Location: Zone A, [Lower Level]
Date Posted: 9/17/2014

The Sales Associate is primarily responsible for ensuring a great customer experience and maximum profitability. Performs various sales and register transactions and aids in controlling shrink through customer interaction.

FUNCTIONAL RESPONSIBILITIES:

  • Meets company sales goals by utilizing sales techniques and communicating product knowledge to the customer; recommends merchandise selections or helps to locate or obtain merchandise based on customer needs and desires.
  • Performs various sales and register transactions including ringing purchases, processing of cash or credit payments and counting money.
  • Maintains an awareness of customers to both increase service levels and reduce security risks; remains current on policies regarding payment and exchanges, customer service, security practices, and other applicable operations.
  • Maintains knowledge of current sales and promotions; maintains pricing and visual standards.
  • Builds and maintains a solid customer following through clienteling and wardrobing
  • Maintains standards in merchandise handling, presentation, loss prevention, and all other duties as directed by Management.
  • Participates in visual directives including monthly store sets and zone maintenance.
  • Other duties as assigned/required.

QUALIFICATIONS:

  • Must be 18 years of age or older
  • High School diploma or equivalent
  • Retail or sales experience preferred
  • Excellent communication skills
  • Excellent customer service skills
  • Strong organizational skills and ability to multi-task in a fast-paced environment
  • Communicate with customers, Associates, and Management; wear / communicate with headset; stand and maneuver around sales floor and stockroom; operate register; lift and carry 30 pounds; hang / fold merchandise; climb, reach, push / pull, and clean
  • Regular attendance is essential to this position in order to ensure adequate coverage to meet company objectives. Ability to work a flexible work schedule, including nights, weekends, and holidays is required.

Apply in store with Manager or by clicking on the link below:

Sales Associate

White House Black Market-Tenant
Sales Lead
Part-Time
Location: Zone A, [Lower Level]
Date Posted: 9/17/2014

The Sales Lead is primarily responsible for supporting management in general operations of the store to ensure a great customer experience and maximum profitability. Performs various sales and register transactions.

FUNCTIONAL RESPONSIBILITIES:

  • Supervises associates engaged in sales, inventory receipt, reconciling cash receipts, or in performing services for customers. Prepares weekly schedules to ensure proper floor coverage within fiscal guidelines.
  • Promotes customer service by ensuring associates are greeting and assisting customers; responds to customer inquiries and complaints in a professional and timely manner.
  • Performs basic operations activities including cash handling and reporting, price changes, merchandise handling, and open and closing duties; reviews time sheets and other payroll documentation for accuracy and submits as appropriate.
  • Monitors associate sales activities and productivity; acknowledges and communicates performance to associates; motivates and trains associates to achieve full potential 5. Maintains an awareness of customers to both increase service levels and reduce security risks; remains current on operational policies regarding payment and exchanges, and security practices.
  • Maintains knowledge of current sales and promotions; presents and displays merchandise in accordance with current promotions and standards.
  • Supports and administers receipt and dispatch of inventory and supplies according to company policy.
  • Models sales expectations by utilizing various techniques and communicating product knowledge to the customer; recommends merchandise selections or helps to locate or obtain merchandise based on customer needs and desires.
  • Builds and maintains a solid customer following through clienteling and wardrobing.
  • Maintains standards in merchandise handling, presentation, loss prevention, and all other duties as directed by Management.
  • Participates in and facilitates visual directives including monthly store sets and merchandise replenishment.
  • Promotes customer service by ensuring associates are greeting and assisting customers; responds to customer inquiries and complaints in a professional and timely manner.
  • Assists in the development of store associates; interprets Key Performance Indicator reports and delivers coaching as needed; provides feedback to Store Manager for associate performance appraisals and evaluations.
  • Other duties as assigned/required.

QUALIFICATIONS:

  • Must be 18 years of age or older
  • High school diploma or equivalent
  • Minimum 3 years prior retail or sales management experience preferred
  • Excellent communication, verbal and written skills
  • Able to travel to stores throughout the district
  • Excellent customer service skills
  • Knowledge of administrative aspects of store operations
  • Communicate with customers, standing and maneuvering around sales floor and stockroom, operate register, lift and carry 30 pounds, hand / fold merchandise, climbing, reaching, pushing / pulling
  • Regular attendance is essential to this position in order to ensure adequate coverage to meet company objectives. Ability to work a flexible work schedule, including nights, weekends, and holidays is required.

    Apply in store with Manager or by clicking on the link below:

  • Sales Lead

White House Black Market-Tenant
Support Associate
Part-Time
Location: Zone A, [Lower Level]
Date Posted: 9/17/2014

The Support Associate is responsible for performing various functions that support the sales operations of the stores including, POS transactions, merchandise handling, stock processing, and stockroom organization. Receives, stores, and replenishes sales floor merchandise and stocks merchandise. May periodically work sales floor.

FUNCTIONAL RESPONSIBILITIES:

  • Performs various sales and register transactions including ringing purchases, processing of cash or credit payments and counting money.
  • Maintains an awareness of customers to both increase service levels and reduce security risks; remains current on policies regarding payment and exchanges, and security practices.
  • Participates in pricing changes and mark-downs; presents merchandise according to pricing and visual standards and direction.
  • Greets and assists customers; responds to customer inquiries and complaints in a professional and timely manner; resolves customer questions/concerns to their satisfaction. Resolve customer questions/concerns to their satisfaction; keeps abreast of guiding principles and POS system changes.
  • Processes freight ensuring items are properly stored, ticketed and easily located for replenishment for the sales floor, reorganizes merchandise as needed to maximize stock space.
  • Ensures new products are properly merchandised and represented in a timely manner.
  • Correctly enters all receiving documents into the computer system, reconciles merchandise invoices to items received as applicable. Accurately and timely completes store-to-store transfers and Locate requests.
  • Ensures the visual packet materials, props and signage are received and processed in a timely manner, properly stores stockroom hardware, hangers, sign holders, etc.
  • Other duties as assigned/required.

QUALIFICATIONS:

  • Must be 18 years of age or older
  • High school diploma or equivalent
  • Previous stock or cashier experience preferred
  • Excellent communication skills
  • Excellent customer service skills
  • Strong organizational skills and ability to multi-task in a fast-paced environment
  • Must be able to work the majority of the shift standing
  • Ability to work quickly and within strict timelines
  • Ability to demonstrate teamwork
  • Exposure to visual merchandising and product placement techniques desired
  • Communicate with customers, Associates, and Management; wear / communicate with headset; stand and maneuver around sales floor and stockroom; operate register; lift and carry 30 pounds; hang / fold merchandise; climb, reach, push / pull, and clean
  • Regular attendance is essential to this position in order to ensure adequate coverage to meet company objectives. Ability to work a flexible work schedule, including nights, weekends, and holidays is required.

Apply in store with Manager or by clicking on the link below:

Support Associate

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