Mayfair FAQs
GENERAL INFORMATION
Mayfair’s hours are Monday–Saturday: 10AM–8PM and Sunday: 11AM–6PM.
Mayfair’s phone number is 414.771.1300.
Mayfair’s address is 2500 N. Mayfair Road, Wauwatosa, WI 53226.
To get to Mayfair, you should take I-41, Exit 43, Mayfair Road (northbound) / North Avenue (southbound).
The nearest city to Mayfair is 10 miles away in Milwaukee, WI.
Yes, Mayfair supports mall walkers, and the Professional Office entrance is unlocked Monday - Saturday at 8:00am and Sunday at 9:00am for mall walking.
You can find job openings for Mayfair at www.mayfairmall.com/en/jobs.
Pets are not allowed at Mayfair but service animals are permitted.
Yes, backpacks are allowed at Mayfair.
Yes, Mayfair has a parental guidance policy where visitors 17 years of age and younger are required to be accompanied at all times by a parent or supervising adult age 21 or older on Friday, Saturday and Sunday after 3 pm. This will also run the entire week between Christmas and New Years.
The smoking policy at Mayfair is that smoking is not permitted inside the mall or near the entrances.
Yes, scavenger hunts are allowed at Mayfair, but we do ask that prior arrangements are made with mall management.
Yes, we have information about area hotels and the surrounding area near Mayfair, specifically the Renaissance Milwaukee West, 414.771.2300, (https://www.marriott.com/en-us/hotels/mkemr-renaissance-milwaukee-west-hotel/overview/).
You can find information about local attractions near Mayfair at Discover Wauwatosa (https://discoverwauwatosa.com/), City of Wauwatosa Tourism (https://www.wauwatosa.net/government/departments/tourism), and Visit Milwaukee (https://www.visitmilwaukee.org/plan-a-visit/areas-to-explore/wauwatosa/).
No, mall gift cards are no longer available for online purchase. However, all previously purchased mall gift cards remain valid and will still be honored. For existing gift cards: • Check your balance: Visit AmexGiftCard.com/Balance or call 1-888-846-4308. • Questions or issues: Call 1-888-846-4308 for assistance. While we no longer have an online gift card program, we encourage you to purchase a gift card from one of our many retailers!
RESTROOMS & LOUNGES
The restrooms at Mayfair are located on the first floor, in the Crate & Barrel wing and food court.
The family restrooms at Mayfair are located on the first floor, in the Crate & Barrel wing and food court.
Yes, there is a place dedicated to nursing at Mayfair in the Food Court Family Restrooms.
The general seating areas at Mayfair are in the Nordstrom Wing, Center Court and Macy’s Wing (1st floor).
SERVICES
No, Mayfair does not have a children’s play area.
No, there are no children’s activities at Mayfair.
Yes, there are designated drop off or pick up locations for rideshare at Mayfair at the west entrance near Macy’s, near Crate & Barrel, and near Barnes & Noble.
Yes, there is a movie theater at Mayfair located on the second level in the Macy’s wing.
No, there is not a farmers market at Mayfair.
No, there is not a dog park at Mayfair.
No, there is not a carousel at Mayfair.
No, there are no electric scooters at Mayfair.
Yes, there are massage chairs at Mayfair located in several locations on the upper level.
No, gift wrapping services are not available at Mayfair.
No, curbside pickup is not available at Mayfair.
Taxi services at Mayfair are located at any main entrance.
No, there are no shuttle services at Mayfair.
Yes, Mayfair offers jump starts; please contact 24-hour security at 414.443.5140.
The lost vehicle protocol at Mayfair is to contact 24-hour security at 414.443.5140.
The towing protocol at Mayfair is to contact 24-hour security at 414.443.5140.
No, Mayfair does not have a foreign currency exchange.
No, there is not a sales tax return service for international travelers at Mayfair.
STORES & DINING OPTIONS
No, there is not outdoor dining at Mayfair.
Mayfair has options for group dining in the Food Court only.
PARKING & VALET
Parking is free at Mayfair.
Yes, there is local parking at Mayfair in parking lots surround the property.
No, valet parking is not available at Mayfair.
No, there are not any electric car charging stations in the Mayfair parking lots.
No, there is not preferred family parking at Mayfair.
SECURITY
You can contact mall security at Mayfair at 414.443.5140; it is located on the lower level, underneath the AMC Theatre.
The lost and found at Mayfair is located in the Security Office - Atrium Lower Level, Underneath AMC Theatre.
Yes, Mayfair offers safety escorts; please contact 24-hour security at 414.443.5140.
Yes, Mayfair offers police assistance; please contact 24-hour security at 414.443.5140 or dial 911.
Yes, Mayfair offers medical assistance; please contact 24-hour security at 414.443.5140 or dial 911.
Yes, Mayfair has a K-9/gun sniffing program.
AMENITIES
Yes, wheelchairs are available free of charge at Mayfair at the security office, located on the lower level, underneath the AMC Theatre, on a first come, first serve basis.
Yes, single strollers are available to rent at Mayfair at the main entrance near Barnes & Noble.
The elevators at Mayfair are located in Center Court.
Yes, charging stations are available at Mayfair located near the food court between Kay Jewelers and Zales.
The ATMs at Mayfair are near Victoria’s Secret.
No, there is no FedEx, UPS, or USPS drop off at Mayfair.
Yes, there are bike racks at Mayfair at the west entrance near Macy’s and the west entrance near Barnes & Noble.
MALL FEEDBACK
Mayfair’s mall management office is in the Professional Building, Level 2; enter elevators located behind Starbucks.
You can submit feedback about Mayfair at mayfairadmin@ggp.com.